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Shortfall Items Management

The Shortfall feature helps you track and manage discrepancies between the quantity ordered from the supplier (Ordered Qty) and the actual quantity received at the warehouse (Received Qty) after a Purchase Order (PO) is completed.

Completing the Purchase Order (Complete PO): Once you establish that the supplier will not deliver the remaining items, click the Complete PO button in the Purchase Order details view.

System Warning: The system will display a confirmation modal: Popup

Confirmation: Click Complete PO to close the order. The system automatically registers the unreceived quantities as shortfall items.

Viewing the Shortfall Items List​

To check the list of shortfall items for a specific purchase order:

  1. Navigate to the Purchase Orders menu and select a PO in Completed status that you want to inspect.
  2. Scroll to the bottom of the PO details page to locate the Shortfall Items section.
  3. Click on the Shortfall Items header (or the arrow icon) to expand the table.
  4. The table displays the following columns:
    • Product: Image, title, variant title, SKU, and barcode.
    • Ordered Qty: The initial quantity ordered from the supplier.
    • Received Qty: The total quantity successfully received at the warehouse.
    • Shortfall Qty: The missing quantity, calculated automatically as: Shortfall Qty = Ordered Qty - Received Qty