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Setting up SMTP

To send emails from your own email address, you need to setup SMTP. You can find the sample SMTP settings for the well-known services below.

Gmail, Google Apps​

There are two ways of using Gmail, Google Apps as SMTP source. You can enable two-factor authentication or use the default Gmail. We suggest you use two-factor authentication for better security.

Find below the necessary actions for the specified methods

Using Gmail/Google Apps with two-factor authentication

  • Go to the app passwords page on your google account to generate an app password.
  • Select app type as Mail and Device as Other (You can name it as merchbees if you like)
  • Copy the generated app password.
  • On the SMTP Settings page, enter the below information.
Host: smtp.gmail.com
Port: 465
Username: Your email address
Password: App password (It is generated in the previous step.)

Outlook, Hotmail, Microsoft 365​

Outlook needs a few extra steps (two-step verification, an app password, and — for company mailboxes — Authenticated SMTP). See the dedicated guide: Outlook & Microsoft 365.

Host: smtp-mail.outlook.com (personal) / smtp.office365.com (Microsoft 365)
Port: 587
Username: Your email address
Password: App password (See the Outlook guide for how to create one.)

If you are using a different email provider, then you can search for the provider's SMTP details. If you can't find out, let us know. We are always here to help!